The Heart of hospitality

Solomon, Micah

The Heart of hospitality great hotel and restaurant leaders share their secrets Micah Solomon - First edition. - New York SelectBooks, Inc. 2018 - xii, 223 p.

Includes index.

"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--

9781590794890


Hospitality industry--Management
Food service management

647.95068